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Rep 1, Cust Svc Billing

Posting Job Description
We're excited to announce that we've increased our starting rate to $15 for the Customer Service Position - Billing role located in Vestal, NY.
At A Glance:
Full-time entry to midlevel customer service role starting at $15 an hour in one of our modern call centers.
Profile: An adaptable, efficient, patient communicator and good listener who applies sincerity and responsibility to create helpful customer relationships.
Benefits include paid training and time off, comprehensive health packages, best-in-class retirement savings, free Spectrum services and more.
What is the Customer Service Representative - Billing role?
Are you eager to learn and ready for a new challenge? If you like to talk to customers and work on a computer in a lively environment, we'd like to talk about your future with Spectrum. Our billing representatives bring it all together using knowledge of Spectrum's offerings learned through our representative training program. We will teach you the skills you need to grow with us, to build relationships and to create a quality customer experience. Your reliability, integrity and flexibility make you a wonderful ambassador for the Spectrum brand. Plus, we're excited to announce that we've recently increased our starting rate to $15 for this role.
It's all about learning and growing
This may be a new road for you, but the journey is all mapped out. You can trust our quick and thorough training plan to make you an expert on Spectrum's industry-leading products and services in about five weeks, taking home full pay for the time you spend learning. After that, consider yourself the voice of Spectrum: fielding questions, processing orders, updating account records, and staying current on all our newest technologies. You'll learn how to efficiently answer our customers questions concerning product pricing and billing statements. Plus, peer mentors and a dedicated coaching line are always available if you have any questions.
With a deliberate path to success
We know that the best people to lead are those who have been down the same road before. That's why most of our supervisors started as Customer Service Representatives themselves, learning and growing with us. Eventually you too may lead and support your own enthusiastic team. Career progression is a very real and achievable goal. Get into a Fortune 100 company and see how far you can go.
The benefits are clear
In addition to the core benefits - industry-leading retirement savings plans, comprehensive health care, paid training and time off - we offer free Spectrum products and services, education assistance, child care discounts, and a selection of other programs to help support you and your family.
What do you need to get started?
Minimum requirements for the Customer Service Billing Representative are:
Ability to read, write, speak and understand English
Ability to handle multiple tasks
Strong organization and time management skills
Excellent interpersonal skills
Proficiency with PCs, Microsoft Office Suite and general intranet navigation


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