Office Assistant Retail & Wholesale - Vestal, NY at Geebo

Office Assistant

Core Essentials Physical Therapy Core Essentials Physical Therapy Vestal, NY Vestal, NY Part-time Part-time $15 - $17 an hour $15 - $17 an hour 9 days ago 9 days ago 9 days ago Part Time Front Desk/Office Assistant Position in a private pelvic health Physical Therapy clinic in Vestal, NY.
Position is responsible for patient-facing registration and associated tasks including information collection and validation, scheduling of patients, collection of payments, scanning and uploading documents into EMR system, insurance authorization, light cleaning duties though-out the clinic.
Customer service to be prioritized at all times.
Job Duties:
1.
Checks in and performs all registration-related functions, including obtaining all necessary patient consents and authorizations in a complete and timely manner, and collecting co-payments.
2.
Communicate effectively with patient to assist in access to care by answering telephone and other incoming communications in a timely and customer-service oriented manner, replying to inquiries via email and phone, responding to patient needs for information, and other parties clearly in a timely manner; and, if information is not readily available follows up with inquiries to responsible party.
3.
Initiate and receive communications from physician offices required for scheduling and coordination of care.
4.
Scans all patient documents into EMR system in a timely manner.
5.
Complete benefits and eligibility checks for physical therapy services.
6.
Submit for insurance authorization via electronic or phone means.
7.
Assists in clinic cleaning.
8.
Must comply with federal, state and local legal and certification requirements.
9.
Perform other job duties assigned.
Must be HIPAA compliant.
Experience:
On the job training is provided.
Previous admitting or clerical experience preferred but not mandatory.
Familiarity with medical terminology preferred but not required.
Prior customer service experience preferred.
Must be able to multi-task and complete tasks to quality standard.
Creating a positive, friendly and welcoming environment as patients enter our clinic is of the utmost importance.
We strive to maintain exceptional patient care and a team environment where all members are completing tasks to the highest quality standards.
License(s) Not Required Certifications Not Required Computer/Typing:
Must be familiar with use of basic computer functions.
Typing, scanning, faxing, and emailing.
Must having working knowledge of English language including reading, writing, and speaking English.
Hours:
20-24hrs/ week with potential growth to full time position as clinic grows.
Pay $15.
00 - 17.
00 per hour.
Benefits:
Flexible schedule Job Type:
Part-time Pay:
$15.
00 - $17.
00 per hour Expected hours:
20 - 24 per week
Benefits:
Flexible schedule Schedule:
Day shift No weekends Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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